Last modified: February 01, 2022
We understand that in order for you to be willing to engage in our platform, you have to trust that your personal data will be handled with care and we take this duty extremely seriously. CodeOps uses industry-leading security infrastructure, data practices compliant to international standards, and privacy controls that put you in-charge of your information. This policy will address the aforementioned aspects in detail along with dealing specifically with the following topics:
What data we collect
How we collect your data
How we use your data
Storage & security of your data
Your data protection rights
Privacy policies of other websites
Changes to this policy
How to contact us
We may collect data that includes, but shall not be limited to the following:
We do not collect details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, genetic and biometric data.
If you fail to provide the Data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us.
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact and Other Data by filling in forms or by corresponding with us by post, phone, email, fax, in person, or otherwise. This includes personal data you provide when you:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:Promotional offers from us
We may use your Identity, Contact, Technical and Usage Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and, in each case, you have not opted out of receiving that marketing.Third-Party Marketing
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.Opting out
You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
Any and all data pertaining to user accounts are stored in a secured AWS database in the Mumbai region. The security systems deployed in the said database are state of the art with end-to-end encryption. Access to your personal data is limited to those circumstances that are specifically mentioned herein or the Terms of Service. We also keep back-ups of your data stored in AWS North Virginia and AWS Singapore regions to secure your data from loss due to system failures or errors. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Typically, we will process your personal data for as long as your account is active with us or as needed to provide you with access to our products and services or otherwise in accordance with our Retention Period Procedure. Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by Contacting us.
By law we have to keep basic information about our members and customers (including Contact, Identity and Transaction Data) for six years after they cease being customers for tax and regulatory purposes.
In some circumstances you can ask us to delete your data: see Request erasure below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further policy to you.
We would like to make sure you are fully aware of all your data protection rights. Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include:
If you wish to exercise any of these rights set out hereinabove, please contact us at firstname.lastname@example.org or email@example.com.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We reserve the right to amend or alter this policy at any point in time. We suggest you keep yourself updated of any such changes or alterations by visiting this policy frequently. In the event of a change, your continued use of the Website or services thereof shall constitute as acceptance of the same. If you cannot accept the changes so made, you are at liberty to exercise your data rights as hereinabove or discontinue using the Website or its services.
Address: CodeOps Technologies LLP, #203, Snehanjali Residency, S G Palya, C V Raman Nagar, Bengaluru – 560029.