We understand that in order for you to be willing to engage in our platform, you have to trust that your personal data will be handled with care and we take this duty extremely seriously. CodeOps uses industry-leading security infrastructure, data practices compliant to international standards, and privacy controls that put you in-charge of your information. This policy will address the aforementioned aspects in detail along with dealing specifically with the following topics:

1. What data we collect

2. How we collect your data

3. How we use your data

4. Storage & security of your data

5. Data Retention

6. Your data protection rights

7. Cookies

8. Privacy policies of other websites

9. Changes to this policy

10. How to contact us

1. WHAT DATA WE COLLECT

   We may collect data that includes, but shall not be limited to the following:

   • Identity Data: includes first name, last name or a similar identifier, organization and designation
   • Contact Data: includes email address, phone number, physical address
   • Technical Data: username, password, cookies
   • Usage Data: information relating to your usage of CodeOps websites, products and services.
   • Profile Data: includes your comments, voluntarily provided feedback, any data provided in survey responses.
   • Marketing and Communications Data: a includes your preferences in receiving marketing from us and our third parties and your communication preferences.
   • Use Contribution Data: includes information about you and which is posted on message boards, chat rooms or other message areas or in feedback.

   We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

   We do not collect details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, genetic and biometric data.

   If you fail to provide the Data

   Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us.

2. HOW WE COLLECT YOUR DATA

   We use different methods to collect data from and about you including through:

   1. Direct interactions. You may give us your Identity, Contact and Other Data by filling in forms or by corresponding with us by post, phone, email, fax, in person, or otherwise. This includes personal data you provide when you:

      • submit any information/items to us;
      • create an account on our website;
      • subscribe to our service;
      • request marketing to be sent to you;
      • enrol on a course/task;
      • use our products and services;
      • register for and attend our seminars and events;
      • enter a competition, promotion or survey;
      • give us some feedback.
   2. Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our Cookie Policy for further details.
3. HOW WE USE YOUR DATA

   We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

   • Where you have asked us for information or to contact you.
   • Where we need to perform the contract we are about to enter into or have entered into with you or other third parties.
   • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
   • Where we need to comply with a legal or regulatory obligation.

   We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:

   Promotional offers from us

   We may use your Identity, Contact, Technical and Usage Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

   You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and, in each case, you have not opted out of receiving that marketing.

   Third-Party Marketing

   We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

   Opting out

   You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

4. STORAGE & SECURITY OF YOUR DATA

   Any and all data pertaining to user accounts are stored in a secured AWS database in the Mumbai region. The security systems deployed in the said database are state of the art with end-to-end encryption. Access to your personal data is limited to those circumstances that are specifically mentioned herein or the Terms of Service. We also keep back-ups of your data stored in AWS North Virginia and AWS Singapore regions to secure your data from loss due to system failures or errors. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

5. DATA RETENTION

   We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

   To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

   Typically, we will process your personal data for as long as your account is active with us or as needed to provide you with access to our products and services or otherwise in accordance with our Retention Period Procedure. Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by Contacting us.

   By law we have to keep basic information about our members and customers (including Contact, Identity and Transaction Data) for six years after they cease being customers for tax and regulatory purposes.

   In some circumstances you can ask us to delete your data: see Request erasure below for further information.

   In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further policy to you.

6. YOUR DATA PROTECTION RIGHTS

   We would like to make sure you are fully aware of all your data protection rights. Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include:

   • Request to access your personal data: This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
   • Request rectification of your personal data: his enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
   • Request erasure of your personal data: This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
   • Object to processing of your personal data: where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
   • Request restriction of processing your personal data: This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
   • Right to transfer your personal data: We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
   • Right to withdraw consent: This will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

   If you wish to exercise any of these rights set out hereinabove, please contact us at reachus@codeops.tech or reachus@awsreskill.com.

   No fee usually required

   You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

   What we may need from you

   We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

7. COOKIES

   You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.

8. PRIVACY POLICY OF OTHER WEBSITES

   This Website and services might contain links to other websites. This Privacy Policy shall only apply to www.awsreskill.com, so if you click on a link to another website, you should read their policy and agree to the terms as thereunder.

9. CHANGES TO THIS POLICY

   We reserve the right to amend or alter this policy at any point in time. We suggest you keep yourself updated of any such changes or alterations by visiting this policy frequently. In the event of a change, your continued use of the Website or services thereof shall constitute as acceptance of the same. If you cannot accept the changes so made, you are at liberty to exercise your data rights as hereinabove or discontinue using the Website or its services.

10. HOW TO CONTACT US

    Email: reachus@codeops.tech or support@awsreskill.com

    Address: CodeOps Technologies LLP, #203, Snehanjali Residency, S G Palya, C V Raman Nagar, Bengaluru – 560029.